Fix 0x80070020

Another process is locking Windows Update files.

Most common cause

Another program (often antivirus, backup tools, or installers) is using a file Windows Update needs.

Time to fix

10–25 minutes

Safe?

Yes — these steps use built-in Windows tools.

What this error means

Another program (often antivirus, backup tools, or installers) is using a file Windows Update needs.

Try these fixes first

  1. Restart your PC and try Windows Update again.
  2. Close background installers and pause antivirus scans temporarily.
  3. Try updating after a clean boot (we can add steps).

Advanced steps

Still stuck?

If none of the steps above worked, here are the next best actions: