Fix 0x80072ee7
Network connectivity or DNS-related Windows Update error.
Most common cause
Windows can’t reach Microsoft update servers. This is commonly caused by DNS issues, proxy/VPN settings, or a broken network connection.
Time to fix
10–25 minutes
Safe?
Yes — these steps use built-in Windows tools.
What this error means
Windows can’t reach Microsoft update servers. This is commonly caused by DNS issues, proxy/VPN settings, or a broken network connection.
Try these fixes first
- Check that other websites load normally (confirm internet works).
- Restart your router/modem and your PC.
- Disable VPN/Proxy temporarily and retry Windows Update.
Advanced steps
- Flush DNS: open Command Prompt and run: ipconfig /flushdns
- Reset networking: netsh winsock reset (then restart PC).
- Try switching DNS to a public DNS provider (we can add steps).
Still stuck?
If none of the steps above worked, here are the next best actions:
- Take note of the exact error code and what you were doing when it appeared.
- Restart your PC and try the same action again (updates/install).
- If this is Windows Update, consider resetting Windows Update components (we can add the full copy/paste script next).